Privacy Policy

We collect personal information necessary to deliver our skincare products, manage your orders, and provide customer assistance. This may include:

Contact and identity information: your full name, email address, and phone number.

Delivery and billing details: physical shipping addresses and billing addresses within Australia.

Order history: details of skincare items purchased, transaction totals, and dispatch tracking references.

Payment details: transaction identifiers and processing confirmations. Payment details are processed directly through our secure payment providers; TD Skincare does not capture or store full credit card numbers.

We use the personal information we collect for straightforward business operations, including:

Fulfilling, packing, and delivering your cosmetics and skincare orders across Australia.

Providing prompt customer support, handling routine inquiries, and issuing order confirmations.

Sending transactional updates regarding your order status and shipping milestones.

Delivering marketing updates, promotions, and skincare advice only where you have explicitly opted in or consented to receive such communications.

All monetary transactions on our storefront are processed through accredited, compliant third-party payment gateways. TD Skincare never stores or retains full card numbers or sensitive verification codes on our servers. Processing occurs under end-to-end encryption governed by the payment processor's security protocols.

Our website utilizes cookies and similar local storage technologies to maintain essential shop functionality. These cookies remember your active shopping bag contents, maintain secure sign-in states, and help us analyze aggregated website usage patterns to enhance navigation and checkout reliability. You can disable cookies through your web browser preferences, though some store features may not function properly as a result.

To deliver our Korean skincare catalog reliably, we work with selected third-party service providers:

Shipping partners: national postal and courier services tasked with safely transporting parcels to your nominated Australian address.

Analytics providers: aggregated reporting services that help us monitor website performance and eliminate checkout errors without identifying individual visitors.

Payment gateways: secure transaction clearing partners who authorize charges.

We maintain technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. All communication between your browser and our website is protected using Transport Layer Security (TLS/HTTPS). Access to order records is restricted to authorized personnel who need the data to fulfill customer orders.

Under the Australian Privacy Act 1988 (Cth) and relevant privacy principles, you have the right to access the personal information we hold about you, request corrections to inaccurate or outdated records, or request deletion of your account and personal data where lawful. If you wish to exercise any of these rights, please contact our privacy support team.